Privacy policy

Who we are

Since 2004 PSA Consulting has been empowering governments and developers to transform real-world projects – delivering outcomes that align with broader strategic goals.

Integrating traffic engineering solutions and strategic infrastructure advice into wider land use planning and transport planning policies is what sets us apart.

We provide clear and robust advice, partnering with our clients to navigate complex planning processes and facilitate development approvals that meet their business objectives.

Our website address is – https://www.psaconsult.com.au/

Privacy

This Privacy Policy provides information on how PSA Consulting. manages personal information collected through this website.

PSA Consulting realises the importance of ensuring that personal information held by the company is treated confidentially and is committed to ensuring that all personal information is only collected, disclosed, used and stored in accordance with the National Privacy Principles set out under the Federal Privacy Act 1988.

Information that we collect automatically

When you visit our website or use our services, we may collect certain information automatically from your device. Specifically, we may collect information like your device type, unique device identification numbers, browser type, broad geographical location and other technical information from you. We use this information for our internal operations and analytics purposes and to improve the quality and relevance of our website, products and services. Some of this information may be collected using cookies and similar technology.

About cookies

We may from time-to-time use cookies on our website. Cookies are tiny files that a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer.

Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time-to-time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third-party services such as Google Adwords. These ads may appear on this website or other websites you visit.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available here.

Uses and disclosure of information

Any personal information that we collect will only be used and disclosed for the purpose for which it has been provided to us.

Personal information may need to be disclosed to external service providers engaged by PSA Consulting for those service providers to fulfil their service obligations to the firm. For example:

  • IT service providers who assist in managing PSA Consulting’s servers and networks may need to access client data to maintain the servers and networks.

Where personal information is disclosed to an external party, PSA Consulting will take steps to ensure that the external party treats such information confidentially and in accordance with the Federal Privacy Act 1988.

Email communications

If you have registered through our website to receive email communications from us, we may use your contact details to send you newsletters, marketing emails or invitations which may be of interest to you. However, you may at any time opt out of receiving such materials by completing our Contact us form. Upon receiving such a request, PSA Consulting will remove your contact details from our distribution lists.

Accessing and correcting information

You may request us to provide you with access to personal information we hold about you. We will process all requests for access to personal information in accordance with the National Privacy Principles. In most cases, we will provide you access to your personal information. However, we may refuse access in certain situations as listed in the National Privacy Principles. If we refuse to give you access, we will provide you with reasons for our refusal.

If any personal information we hold about you is not accurate, complete or up to date, please let us know and, in most cases, we will use all reasonable efforts to update the information.

Personal information security

PSA Consulting is committed to keeping the data you provide to us secure. We will take all reasonable precautions to protect your personally identifiable information from loss, misuse or alteration.

Changes to our privacy policy

From time to time, it may be necessary for us to revise our privacy policy. We reserve the right to change our privacy policy at any time without prior notice. We will notify you of the changes by posting an updated version of the policy on our website.